Four Tips for Boosting Resident Retention

April 15, 2016 at 2:10 pm 1 comment

This piece in NAA’s Industry Insider offers four basic tips to help boost resident retention. This one in particular stood out:

Offer online payment and maintenance services: More than 90 percent of the survey’s participants saw online rent payment and maintenance requests as important online features of a resident portal. And nearly 80 percent said they’d prefer to pay rent online.

None of the tips are rocket science, but is your community doing them and, if not, should it?

Advertisements

Entry filed under: Operations. Tags: , , .

That Baseball Stat Geek Could Help You Set Rent Rates Bank of NC Investing $5 Million to Build Affordable Housing in High Point

1 Comment Add your own

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Trackback this post  |  Subscribe to the comments via RSS Feed


Calendar

April 2016
S M T W T F S
« Mar   May »
 12
3456789
10111213141516
17181920212223
24252627282930

Most Recent Posts


%d bloggers like this: